For longest possible garment and print life, we recommend cold wash and drip or tumble dry; for normal life simply follow the care instructions on the shirt tag.
About our shirts:
Most of our t-shirts are 100% cotton or 90/10 cotton-poly Blend; v-necks are either 100% cotton or 60/40 cotton/poly blend. Exceptions are noted.
We and our outside partners print primarily on Next Level and Bella+Canvas premium t-shirts and v-necks for S-2XL, and on Gildan tees for 3XL-5XL. Next Level and Canvas both tend to run true to size, are NOT preshrunk. They're light-weight fashion tees with an excellent wear and very soft feel. Occasionally we may have to substitute one brand for another due to availability, but we always choose the best available garment for each particular design.
As a note: most of the images on the site are digital mockups rather than finished photographs of product (this is almost universally standard in the industry.) There will be some variation due to manufacturing processes, including different dye lots, slightly different ink-mixes between production runs, etc. We attempt to create mockups that as closely simulate the finished product as possible.
Canvas Size Chart:
Next Level Size Chart:
Women's V-Neck Size Chart:
About our prints:
In-house, we print primarily with Green Galaxy's line of water-based inks. Our outside suppliers utilize DTG inks (thicker than normal but still water-based.) Plastisol inks are used when water-based is simply not the best option--red or yellow inks on our dark garments are often printed with plastisol, for example. This is simply due to the limitations of the inks themselves: water-based inks do not show up as well on dark garments, and for anything detailed or highly colorful, that is not usually desirable.
What's the difference between ink types?
Both water-based and plastisol inks have chemicals in them, discharge inks have even more. There's no avoiding chemicals. Even water is a chemical, and we like pointing that out sometimes.
Water-based inks are a suspension of pigments in a solvent (mostly water) which allows the pigment to permeate the fabric. This solvent is evaporated away by an oven.
Plastisol inks are a suspension of pigments in a polyvinylchloride solution which fuses with the surface of the garment when cured by an oven. Yes, it is indeed a cousin to the very same PVC as the pipes your tap water flows through. Nerds can have fun reading up on that.
Water-based inks are ideal for printing dark colors on light garments. While they're less effective for light colors on dark shirts without an underbase or a discharge print, we've worked closely with our suppliers to use the best inks in the industry to offset these limitations. Water-based inks are softer, physically weigh less, and age with more character than plastisol inks, often creating a desirable "vintage" look over the course of garment-life. They are preeminent where a matte effect is desired. Additionally, our friends who do our DTG Printing for us use special water-based DTG inks; DTG-printed garments are shipped from their warehouses.
Plastisol inks can (and if perfectly cured, will) outlast the garment they are printed on, but they can crack and wash out if improperly cured or cared for. Plastisol tends to have superior brightness and a glossy look because of its higher pigment-load and because, well, it is plastic. It is a far thicker ink and has a heavier "hand-feel" that is often associated with low-quality prints. Unfortunately, that reputation isn't entirely deserved, and new inks are being formulated by the industry that are closer to water-base in feel and performance while maintaining the desirable aspects of plastisol (especially the gloss for some applications.)
Both ink types have advantages and disadvantages, and some designs simply work better with one ink type or the other. Most of the time, if plastisol ink fails or is physically uncomfortable to wear (not just heavy, but "bulletproof"), it's the fault of the printer and the technique used, not the ink itself (but not always.)
Discharge inks are a special breed. They're generally water-based, but they use a chemical (usually zinc-formaldehyde-sulfate, or related) to "bleach" the underlying fabric, leaving the natural cotton color or a pigment. This allows for extremely soft, high-detail prints on dark garments (with some limitations, weird things can happen with blues, purples, and reds.) It's a more expensive and time-consuming process, and isn't suited for all designs because some of the pigment will inevitably wash out (moreso than standard water-based inks). It's more difficult to produce a standardized product due to the unpredictability of the reaction, but it allows for some effects and stylistic choices that no other ink possesses. We do recommend washing before wearing any discharge print (no matter who you order it from.) The vast majority of the discharge chemicals are scrubbed during the reaction, and we allow the prints to offgas for 24-72 hours before shipping, but we've heard that some individuals have had mild skin reactions to unwashed garments. Nobody's complained to us, and we'd like to keep it that way.
We consider all the numerous trade-offs for every design and carefully select the inks and techniques best suited for the desired effect while maintaining the highest possible quality and comfort. We want any shirt you buy from us to become your favorite shirt. So far, with the number of repeat customers and high satisfaction responses, we're on the right track.
We do everything we can to ensure that prints are perfect, and our suppliers are awesome to that end. Unfortunately, things do happen. If your shirt arrives defective, or cracks or fades excessively within 90 days of purchase, please contact us at email@example.com with pictures of the print (we require a picture, but you don't have to physically return the shirt in most cases. We prefer that you donate or discard the defective print.) We also ask for a description of your typical care procedure (this is purely optional--but it helps us determine what went wrong in the production cycle or if it was another factor. It does not determine whether or not you get a replacement within our 90 day window.) If your order falls outside of the 90 day replacement window, contact us anyway and we'll see what we can do.
White mugs are dye-sublimated and shipped directly from us. Black mugs are dye-sublimated and shipped from a trusted third-party service provider.
Caps are embroidered and usually shipped by a trusted third-party.